Experience

Driving enterprise customer success through structured onboarding, health reviews, and technical enablement. Experienced in coordinating cross-functional teams to resolve complex infrastructure challenges, reduce escalation time, and increase satisfaction across high-value accounts. Consistently turns post-sales engagement into measurable retention, expansion, and upsell outcomes.

Leading technical sales cycles across Latin America through hands-on proof-of-concept engagements, executive presentations, and strategic solution positioning for AI-driven cybersecurity platforms — spanning EDR, MDR, SIEM, ZTNA, and cloud security. Builds strong technical relationships with enterprise customers and channel partners, enabling teams on MITRE ATT&CK frameworks to accelerate deal progression and increase win rates.

Official Partner

Strong hands-on experience with Trellix cybersecurity solutions across enterprise environments in Brazil and Latin America, including endpoint protection, web security, centralized policy management, and threat prevention. Extensive background supporting deployment, architecture discussions, troubleshooting, and customer enablement for platforms such as Trellix ePolicy Orchestrator (ePO) and Web Gateway, helping organizations improve visibility, strengthen security operations, and reduce cyber risk through practical and scalable security strategies.

We bring extensive cybersecurity experience from leading Brazilian technology and security companies, including Netsafe Corp and ISH Tecnologia, where we supported enterprise and government customers across complex cybersecurity projects. Our work included technical consulting, solution deployment, customer enablement, and cybersecurity operations involving endpoint protection, privileged access management, email security, and infrastructure security. This experience built a strong foundation in delivering cybersecurity solutions tailored to the Brazilian market while supporting customers through every stage of security adoption, implementation, and long-term operational success.